Privacy Policy
This Privacy Policy describes how https://camilleeugeniemarchand.com/ (“we,” “us,” “our” or « i ») collects, uses, and protects your personal data when you visit or make a purchase from our website. We are committed to protecting your privacy and ensuring your personal data is handled securely and responsibly.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Data Controller
The data controller responsible for the processing of your personal data is:
• Name: Camille Eugénie Marchand
• Business Name: Camille Eugénie Marchand
• Address: Old Bracknell lane west, Dorchester mansions, RG127NW Bracknell , UK
• Email: contact@camilleeugeniemarchand.com
2. Personal Data We Collect
We collect the following types of personal data when you visit or make a purchase from https://camilleeugeniemarchand.com/ :
2.1. Information You Provide
• Contact Information: When you purchase a product or fill out a contact form, we collect information such as your name, email address, billing and shipping address, and phone number.
• Payment Information: Payment details, including credit card information, are collected by third-party payment processors (e.g., PayPal, Stripe). We do not store any payment information on our servers.
2.2. Automatically Collected Information
When you visit our website, certain information is automatically collected:
• Device Information: Information about the device you use to access our website, including IP address, browser type, and operating system.
• Usage Data: Information about your interaction with our website, such as pages viewed, links clicked, and referring URLs.
2.3. Cookies
We use cookies to enhance your browsing experience, track website performance, and personalize content. You can control the use of cookies through your browser settings.
For more details, see our Cookie Policy.
3. How We Use Your Personal Data
We process your personal data for the following purposes:
3.1. To Fulfill Orders
• To process and fulfill your orders, including shipping and delivery.
• To send order confirmation emails, updates, and tracking information.
3.2. Customer Service
• To respond to your inquiries, requests, or complaints.
3.3. Marketing Communications
• With your consent, we may send you emails about new products, promotions, or updates. You can unsubscribe from marketing emails at any time by following the “unsubscribe” link in the email.
3.4. Website Improvement and Analytics
• To monitor and improve our website, including using analytics to understand how visitors use our site.
4. Legal Basis for Processing
We rely on the following legal grounds to process your personal data:
• Contract: The processing of your data is necessary for the performance of the contract (i.e., to fulfill your order).
• Consent: Where you have provided explicit consent, such as for marketing communications.
• Legitimate Interests: For the improvement of our services and to ensure the security of our website.
• Legal Obligations: To comply with applicable laws and regulations.
5. Sharing Your Data
We do not sell or share your personal data with third parties for their marketing purposes. However, we may share your data with trusted third parties to provide certain services:
• Payment Processors: We use third-party payment gateways (e.g., PayPal, Stripe) to process payments.
• Shipping Companies: Your shipping information is shared with carriers (e.g., DHL, UPS) to deliver your orders.
• Service Providers: We use third-party service providers for website hosting, analytics (e.g., Google Analytics), and email marketing.
These third-party providers are only given access to the personal data necessary to perform their services and are required to protect your data in accordance with applicable data protection laws.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including fulfilling orders and complying with legal obligations.
• Order Information: We retain order information for at least 7 years to comply with tax and accounting laws.
• Marketing Data: We will retain your data for marketing purposes until you opt out or withdraw consent.
7. Your Data Rights
Under the GDPR and UK data protection laws, you have the following rights:
7.1. Right to Access
You have the right to request a copy of the personal data we hold about you.
7.2. Right to Rectification
You have the right to correct any inaccurate or incomplete personal data.
7.3. Right to Erasure
You have the right to request the deletion of your personal data, provided that there are no legal obligations requiring us to retain it.
7.4. Right to Restriction of Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances.
7.5. Right to Data Portability
You have the right to receive a copy of your data in a structured, commonly used format, and to request the transfer of your data to another data controller.
7.6. Right to Object
You have the right to object to the processing of your personal data for direct marketing or based on legitimate interests.
7.7. Right to Withdraw Consent
If you have given consent to the processing of your data, you have the right to withdraw it at any time.
To exercise any of these rights, please contact us at:
• Email: contact@camilleeugeniemarchand.com
8. Security of Your Data
We take appropriate technical and organizational measures to ensure the security of your personal data. While we implement safeguards to protect your data, no online system is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
As we are based in the UK, your personal data may be transferred to and stored in countries outside the European Economic Area (EEA). If data is transferred outside the EEA, we ensure that appropriate safeguards are in place to protect your data in line with applicable data protection laws.
10. Children’s Privacy
This website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that we have collected data from a child, please contact us, and we will delete the information.
11. Cookies
We use cookies and similar tracking technologies to enhance your experience on our site. For detailed information about how we use cookies and how you can control them, please refer to our Cookie Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify users of any significant changes by updating the date at the top of this page and, where appropriate, provide additional notice (such as by email).
13. Contact Information
If you have any questions or concerns about this Privacy Policy or the way your personal data is handled, please contact us at:
• Email: contact@camilleeugeniemarchand.com
• Address: Old bracknell lane west, Dorchester mansions, RG127NW, Bracknell, UK
Additional Considerations:
• Data Processors: You may need to include more information if you use specific tools like Mailchimp or other third-party services that process customer data.
• Marketing Communications: Be sure to obtain explicit consent (opt-in) for any marketing communications to comply with GDPR.